5+ stars for Beacon Home Services!! I seriously cannot say enough good things about my experience.
First, Mary was AMAZING. I had accidentally confirmed the wrong date, and she went above and beyond to help me find a time that worked. She absolutely did not have to take the extra time to call around, figure things out, and then get back to me, but she did. I really appreciated that level of customer service before anyone even came out!
Today, I was scheduled for an electrical troubleshooting appointment and Dustin was our technician. I had an unknown electrical issue in my business space that had been causing me a LOT of stress. Dustin was incredibly knowledgeable and, for the first time, someone was actually able to clearly explain what the issue was and what needed to be done.
Even better, he helped me figure out the best way to get everything taken care of quickly and in a way that worked for my business and budget. There was no pressure and no trying to sell me things I didn't need. He was patient, answered my million questions, and genuinely made sure we were taken care of.
I can't say enough about how much peace of mind that gave me. They also potentially saved me from a much more costly problem that could have seriously impacted my business.
I would recommend Dustin and Beacon 100 times over. This is exactly the kind of company you want to find when you're running a small business and need people you can trust. I absolutely plan to use them again for anything and everything I can at my business.
Thank you Mary, Dustin, and Beacon!! ⭐⭐⭐⭐⭐+
Chanthal Harris
